Privacy Policy
Last updated: [31.01.2026]
SevaLink Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
SevaLink Ltd provides logistics optimisation, operational support, accounting, bookkeeping, and back-office services to small and medium-sized businesses and startups in the UK.
Website: www.sevalink.co.uk
Email: info@sevalink.co.uk
2. What Personal Data We Collect
We may collect and process the following personal data:
- Name, job title, and company name
- Email address and phone number
- Business and financial information provided by clients
- Payroll and employee-related data (where services require it)
- Website enquiry information
- Any other information you voluntarily provide
3. How We Collect Personal Data
We collect personal data when you:
- Contact us via our website or email
- Book a free consultation
- Engage our services
- Communicate with us as a client, supplier, or partner
4. How We Use Your Data
We use personal data to:
- Respond to enquiries and provide consultations
- Deliver agreed services
- Manage contracts, invoicing, and payments
- Provide financial reporting and operational support
- Improve our services and website
- Meet legal and regulatory obligations
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract – to deliver services you have engaged us for
- Legitimate interests – to operate and improve our business
- Legal obligation – for compliance with tax, accounting, and regulatory requirements
- Consent – where you have given clear permission
6. Data Sharing
We do not sell personal data.
We may share data only with:
- Trusted third parties (e.g. accountants, software providers) where required to deliver services
- HMRC or regulatory bodies where legally required
All third parties are required to comply with data protection laws.
7. Data Security
We take appropriate technical and organisational measures to protect personal data, including:
- Secure systems and password protection
- Restricted access to sensitive data
- Secure data storage and handling procedures
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal, accounting, or regulatory requirements
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us using the details above.
10. Cookies
Our website may use cookies to improve user experience. You can control cookie settings through your browser.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact & Complaints
If you have any questions about this Privacy Policy or how your data is handled, please contact us.
If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
